Privacy Policy

1. Overview

This Privacy Policy explains how Swiftency ("we", "us", or "our") handles your information when you use our website — for example when you browse products, create an account, sign in, shop, check out, or contact support. For order and refund rules, see our Refund Policy.

2. Information we collect

Depending on how you use the site, we may collect:

• Account information: email address, username, profile details, and other information you provide when you register or update your account.
• Sign-in information: information used to sign in, reset your password, and keep your account secure.
• Order information: products you buy, order details, contact information for delivery, and codes you use at checkout.
• Support messages: information you send when you contact us for help.

3. How we collect it

We collect information:

• From you: when you register, sign in, reset your password, shop, check out, or contact us.
• When you use the site: such as basic device and usage information and cookies needed to keep you signed in, save your cart, and run checkout.
• For your orders: such as details needed to complete payment and deliver what you bought.

4. How we use it

We use your information to:

• run the site and keep you signed in;
• create and manage your account;
• process orders and deliver your products;
• apply discounts and show order status;
• prevent fraud and abuse;
• improve the site;
• send order updates and respond to support requests.

Where required by law, we process information based on your use of the site, our need to operate the service, legal obligations, and your consent when we ask for it.

5. When we share it

We share information only when needed to run the site, fulfill orders, keep users safe, or comply with law. We do not sell your personal information.

We do not store full card numbers on our servers. We may also share information when the law requires it, to investigate fraud or abuse, or to protect Swiftency, our users, and the public.

6. Cookies

We use cookies and similar technologies so the site works — for example to keep you signed in, remember your cart, and complete checkout.

You can manage cookies in your browser settings. Disabling cookies may stop some features from working.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict use of your personal data, or to object to certain processing. Contact us using the email below to make a request. We may need to verify your identity first.

The site is not intended for children under 16. If you believe a child has given us personal information, contact us and we will take appropriate steps.

8. Other details

We keep information for as long as needed for accounts, orders, support, security, and legal requirements.

Your information may be stored or processed in countries other than your own. Where the law requires it, we use appropriate safeguards for international transfers.

We may update this Privacy Policy from time to time. The "Last updated" date shows the current version. Important changes may be posted on the site or sent by email where appropriate.

Privacy questions or requests, and DMCA and copyright complaints: contact@swiftency.com or Discord server.