Terms of Service

1. Agreement

These Terms of Service ("Terms") apply to your use of the Swiftency website and any purchases you make here. By using the site, creating an account, or placing an order, you agree to these Terms. If you do not agree, do not use the site.

2. What we sell

Swiftency sells digital products such as license keys, accounts, gift cards, and other non-physical items listed on each product page. Product details, prices, and availability may change at any time. After payment, digital items are delivered through the method shown on the site. We do not ship physical goods unless a product page says otherwise.

3. Accounts

You must be able to enter a binding contract in your country. You are responsible for your account, keeping your login details safe, and making sure your email, payment, and order information is correct.

Read each product page before you buy. Refunds and replacements are not available for buyer error, change of mind, incompatibility, or not following product instructions.

4. Orders and payment

Prices and availability are shown at checkout. When you place an order, you agree to pay the total shown. We may decline or cancel orders that appear fraudulent, incorrect, or abusive.

Coupons and affiliate codes must be valid and used as intended. Failed, disputed, or incomplete payments may delay or cancel delivery.

5. Delivery and support

Digital items are delivered after payment, usually by email, your account, or an order page on the site. Delivery is complete once the product information is made available to you. Keep your order details and delivered information safe.

If something did not arrive or does not work, contact support with your order details. We may ask for screenshots or other information to help.

6. Refunds and replacements

All sales are final. Refunds are not offered after purchase except where we approve an exception in writing or the law requires it.

If a delivered product is broken, invalid, or not what was described, we may offer a replacement after support confirms the issue. Replacements are not guaranteed for buyer error, misuse, account bans, or problems outside our control.

Product status pages are for information only. A status change alone does not entitle you to a refund or replacement.

Nothing in these Terms limits rights you may have under mandatory consumer law in your country.

7. Prohibited use

You agree not to:

• break the law or others' rights;
• access the site or other users in unauthorized ways;
• use false or stolen payment or account information;
• abuse coupons, checkout, support, or delivery;
• resell or share products in ways that break our policies;
• use the site to spread malware, spam, or abusive content.

We may refuse service, cancel orders, or suspend accounts if we believe there is fraud, abuse, or a policy violation.

8. Intellectual property

The site and our branding belong to Swiftency or our licensors. Product names belong to their owners and are used for identification only. Buying a product does not give you ownership of our site, branding, or anyone else's intellectual property.

9. Disclaimers and liability

The site and products are provided "as is" and "as available" where the law allows. We are not responsible for issues caused by other games, platforms, publishers, your device, your network, or how you use a product after delivery.

We are not responsible if a game, platform, or service bans, restricts, or penalizes your account because of a product you bought or used.

To the extent the law allows, our total liability for any claim relating to the site or an order is limited to the amount you paid for that order.

10. Changes

We may update these Terms from time to time. The "Last updated" date shows the current version. Continued use of the site after changes means you accept the updated Terms.

11. Contact

Questions about these Terms: contact@swiftency.com or Discord server. Include enough detail to identify your account or order. For privacy, see our Privacy Policy.